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General Terms and Conditions
1. Preamble
These general terms and conditions of sale (GTCS) apply to all services offered by Click and Speak with Laura (hereinafter referred to as ‘the School’) offered by Click and Speak with Laura (hereinafter referred to as ‘the School’).
2. Acceptance of the General Terms and Conditions of Sale
Enrolment in a course or programme offered by the School implies unreserved acceptance of these General Terms and Conditions. The customer declares that he/she has read them and accepts them by ticking the box provided for this purpose at the time of registration.
3. Services offered
The School offers online and face-to-face language courses, in the form of individual or group lessons, at set or flexible times. The services also include access to teaching resources assessments.
4. Registration and Access to Services
Registration is made online via the School's website using the contact form. The customer must provide accurate and complete information. Once registration and payment have been validated, access to the courses courses and resources is provided.
5. Prices and Payment Terms
Prices for courses and services are quoted in XPF francs, inclusive of all taxes. Payment
payment is due before the start of the course.
6. Cancellation and Postponement of Courses
• Cancellation by the customer: All cancellations must be notified at least 24 hours before the course to be eligible for a refund or postponement. After this time, the course is due.
• Cancellation by the School: In the event of cancellation of a course by the School, the customer will be informed as soon as possible and a postponement or refund will be offered.
7. Responsibility
The School undertakes to use all necessary means to provide a quality service.
However, it may not be held liable in the event of technical failure beyond its control or in case of force majeure. The School's liability is limited to the amount of the services
actually paid by the customer.
8. Intellectual property rights
All educational content, videos, texts and media made available by the School are protected by copyright and may only be used for personal and non-commercial purposes.
Any unauthorised reproduction, distribution or use is strictly prohibited.
9. Protection of Personal Data
The School undertakes to protect its customers' personal data in accordance with current legislation (RGPD). The data collected is used solely within the framework of the services
and are not communicated to third parties without prior consent.
10. Modification of GTC
The School reserves the right to modify these GTC at any time. The new conditions
will be applicable as soon as they are put online on the School's website. The customer will be informed of any significant modification.
11. Litiges et Juridiction Co
In the event of a dispute, the parties will endeavour to find an amicable solution.
12. Contact
For any questions or complaints, the customer may contact the School at the following address clickandspeakwithlaura@gmail.com